To mark World Earth Day 2025, ARI announces details of the next stage in the business’s ESG evolution with the launch of a revised 2025-30 ESG strategy, Journey with Purpose.

Developed in line with the UN Sustainable Development Goals, the strategy’s ambition is simple – to be the most sustainable travel retailer. It is underpinned by a commitment to driving positive environmental and social change, always staying ahead of growing passenger expectations and delivering Joy On Your Way across every step of the journey.

Building on the solid foundations of its inaugural ESG strategy, launched in 2021, ARI’s Journey with Purpose strategy is characterised by four pillars, with a new Passenger pillar joining the three original pillars of People, Planet and Product. Importantly, ARI has set ambitious yet tangible KPIs for the coming 5 years to accelerate sustainable change across its global operations, with bold targets in place for 2025 alone.

A four-pillared approach: People, Planet, Product and Passenger

People: This pillar focuses on creating an inclusive culture that puts people at the heart of the business, both its teams and the community. Key initiatives and targets within this pillar include:

🧑Continued prioritisation of training and development for ARI’s teams globally

🧑Accelerating EDI efforts, including halving the gender pay gap by 2030 and rolling out compulsory EDI training for all employees in 2025

🧑A focus on employee engagement and wellbeing

🧑And supporting local communities by establishing CSV programmes in all markets

Planet: Under this pillar, ARI focuses specifically on minimising the impact of its operations on the environment, protecting the planet for the generations to come and future-proofing its business. Some of the key actions include:

🌍 Improving energy efficiency and halving energy consumption by 2030. All Business Units will exclusively use more energy-efficient LED lighting by 2027

🌍 A 50% reduction in direct emissions by 2030

🌍 Developing and implementing new green build guidelines for all new store fitouts, retrofits and installations

🌍 Eliminating all unnecessary plastics by 2027. Single Use Plastic (SUP) carrier bags will be removed from at least 70% of retail operations by the end of 2025.

Product: Here, ARI is prioritising ethical and environmentally responsible sourcing, as well as the use of more sustainable materials, making it easier for passengers to make more conscious decisions while they shop. Initiatives include:

🛍️ Working with our brand partners to complete ARI’s ESG due diligence, ensuring sustainable sourcing, materials and traceability

🛍️ Building a “conscious edit” of products with our brand partners, offering passengers a range of products that meet strict sustainability criteria across all categories

Passenger: The passenger has always been at the heart of ARI’s ESG efforts and interwoven across all pillars of the strategy. More than ever, ARI is focused on empowering passengers to shop more responsibly, offering sustainable choices and building trust through transparency and communication. This dedicated passenger pillar commits to:

✈️ Spotlighting the new “conscious edit” sustainable products with engaging passenger-facing initiatives and a dedicated logo for all sustainable-led communications

✈️ Conducting annual ESG-focused customer research to best understand the changing needs of passengers, and adapt accordingly

✈️ Introducing circular model offerings across all operations by 2026