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ARI Launches series 2 of In Brief podcast
17 Feb 2025
ARI’s travel retail podcast, ARI In Brief is back for a second series, following on from the successful inaugural series released in late 2024. This time around, ARI turns the microphone to a number of familiar figures within the business, speaking to some of the people responsible for delivering on ARI’s mission and bringing Joy On Your Way to life across its global estate.
Host Deirdre Roache, ARI’s Global Research & Insights Manager, probes guests in her signature charming and charismatic way, giving listeners an insight not only into the workings and ambitions of the business, but importantly getting to know the people being it.
Some of the guests and topics in store this season include:
– Anthony Kenny, ARI Chief Commercial Officer & Deputy CEO discusses ARI’s razor-sharp customer expertise and building business on the solid foundation of partnerships
– Sarah Jane Lynch, ARI’s Global Head of eCommerce & Innovation discusses how innovation and digital transformation is reshaping business
– Tracy Ross, ARIME Projects & Design Manager talks to us about the evolving modern store design, sense of place and her personal ESG mission
– Cyprus Duty Free Retail & Marketing Manager, Toni McDonald gives an insight into the magic and “secret sauce” that makes Cyprus Duty Free so special
– For a unique operators perspective, we sit down with daa Group CEO, Kenny Jacobs to look at the overall modern airport experience and the important role played by travel retail
– And Nuno Amaral, ARI’s Chief Operations & Business Development Manager discusses the stunning new Portugal Duty Free stores, following the recent multi-million-euro refurbishments
Listeners can also look forward to exciting bonus episodes and content throughout the series, with more news to come on this in the coming weeks.
We want to drive the conversation across the industry around how we can redefine the travel retail experience and continue to grow our customer proposition. It was important to offer this global platform to the people who are making Joy On Your Way a reality for passengers the world over, and to offer our partners and colleagues a greater insight into the ambitious journey we are on.
ARI CEO
I had the privilege of speaking with some truly inspirational figures from the wider industry for the first series of In Brief, and I was equally excited to turn the microphone within ARI for series 2.
We speak to people from different areas of the business, from different corners of the globe, each bringing a unique and inspiring perspective on the world of travel retail. Their passion for the customer and their hunger to constantly elevate the customer experience is truly inspiring.
Global Research and Insights Manager & In Brief Podcast Host
ARI In Brief Series 2 is available now across all major podcast platforms and at ari.ie/media/podcast, with a new episode released weekly. You can also listen back to Series 1 here, where guests included: Jonathan Chippindale, Holition; Kaatje Noens, Puig; Dermot Davitt, The Moodie Davitt Report; Leila Stansfield, Bacardi Global Travel Retail; and ARI CEO, Ray Hernan.
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